BLOOMINGTON, IN — Indiana University is further expanding student access to mental health services through partnerships with the TimelyMD and TimelyCare platforms.
“Student health and well-being is a top priority for me and the university as a whole,” said IU Dean Pamela Witten. It can greatly complement the in-person services that are available.If students have the resources they need to best manage their health, they are better positioned for a successful IU experience. can stand on
TimelyCare offers students a variety of services including on-demand mental health and emotional support, appointment mental health counseling, wellness coaching, peer support communities, and digital self-care content. The service is available to him 24 hours a day by phone or video call and the individual is usually connected to his TimelyCare provider within 5 minutes. TimelyCare is available to students regardless of whether their campus offers psychiatric services.
Licensed health care providers and counselors are available in all 50 states and recognize that more than 50% of TimelyCare mental health care providers are people of color. Additionally, the service includes professionals who identify as LGBTQ+, speak multiple languages, and hold a variety of religious and spiritual beliefs. Students can choose a specific provider or see the first available.
IU Chief Health Officer Aaron Carroll said: “Feedback from our task force has been important in ensuring that we deliver not just specific services, but the way students want to access them, and the flexibility to fit their schedules and meet their needs.”
IU faculty and staff on all campuses have access to mental health services through SupportLinc, the university’s employee assistance program, but can help students in need through TimelyCare. Dedicated phone lines connect faculty members directly to the service’s care team and provide guidance to assist students who may be in need.
In addition to implementing this virtual mental health care option, the IU Student Mental Health Initiative has worked to increase the number of resources available to students and reduce stigma around mental health and care seeking. Throughout the spring semester, the Office of the Chief Health Officer will collect more feedback from students, expand mental health training, and deploy the U Bring Change to Mind student group to all her IU campuses.
